Privacy Policy

Privacy Policy

PRIVACY POLICIES

Website Confidentiality Agreement
How to use and protect the information we obtain about you and the services you request while you visit this website and benefit from the services we provide through this site are subject to the conditions set forth in this "Privacy Policy". By visiting this website and requesting to benefit from the services we offer through this website, you accept the terms set forth in this "Privacy Policy".

Purpose of Privacy/Personal Data Protection Policy and Communication Permission

This Privacy/Personal Data Protection Policy and Communication Permission;

a. What kind of personal data this website ("Website"), of which we are the Content and Location Provider, collects,
b. How this personal data is used,
c. With whom the Website may share your personal data,
D. What your rights are over your personal data processed by the Website and how you can exercise these rights,
to. To inform about Cookies and
f. It explains how you can change your positive or negative preferences for receiving commercial electronic messages.

Your Processed Personal Data, Purpose and Basis of Personal Data Processing
NAZHAN OTELCILIK TOURISM EML.SAN.ITH. And TİC. LTD. STI. Other companies operating under the name of our company request some of your personal information (name, surname, age, e-mail, telephone, etc.) from you in order to provide better service to their customers.

NAZHAN OTELCILIK TOURISM EML.SAN.ITH. And TİC. LTD. STI. e-mail, online chat, contact forms and correspondence you make through all channels are recorded. Your personal information and IP address are recorded.

Statistical data (browser type, geographical location, age, gender, etc.), periodic campaigns, e-bulletins, designing special promotional activities for customer profiles, and customer "classification" for not sending unsolicited e-mails. NAZHAN OTELCİLİK TURİZM EML.SAN.İTH. And TİC. LTD. STI. It is used within other companies that exist under its name.

NAZHAN OTELCILIK TOURISM EML.SAN.ITH. And TİC. LTD. STI. Other companies operating under its name, analyze and interpret visitor movements and preferences, which it monitors during the use of the site, apart from the personal information requested in their e-mail addresses and membership forms. These statistical data, which do not contain personal information, are used to provide guests with a more special and effective booking experience.

Your Rights Regarding Your Personal Data
To learn what your processed personal data is, whether it is used for the purpose of processing, to find out the third parties to whom personal data is transferred in the country or abroad, to change, update and/or change your personal data in case of incomplete or incorrectly processed personal data or in case of any change in your processed personal data. You can request deletion and notification of this situation to third parties to whom your personal data has been transferred. In this case, you can exercise your rights by sending an e-mail to info@bigblueskyhotel.com. In cases where you do not have a membership account, your personal data is covered by the Law No. 6698 on the Protection of Personal Data (KVKK). 28/f.1,b and f.2,b and 5651 are kept legally in accordance with the Law on Regulation of Broadcasts Made on the Internet and Combating Crimes Committed Through These Broadcasts.

Personal Data Retention Period

Pursuant to article 11 of the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, bigblueskyhotel.com keeps electronic records of electronic commerce transactions for three years from the date of transaction and submits these records to the Ministry upon request.
After the time has passed, your personal data will be deleted, destroyed or anonymized by us or upon your request. In addition, the traffic data we process in accordance with the Law No. 5651 on Regulating Broadcasts on the Internet and Combating Crimes Committed Through These Broadcasts are stored for 2 years and anonymized after the period expires.


Data Collected

-Daily information

When you use our services or view content provided by us, we automatically collect and store certain information in server logs. This includes:

details about how you use our service, such as your search queries.

phone log information such as your phone number, calling party number, forwarded numbers, date and time of calls, duration of calls, SMS forwarding information and types of calls.

Internet Protocol Address.

Information about device activity such as crashes, system activity, hardware settings, browser type, browser language, date and time you made the request, and referrer URL.

Cookies that may identify your Browser or Account.

-Location information

When you use bigblueskyhotel.com services, we may collect and process information about your actual location. We may also use various technologies to determine location, such as IP address and GPS, as well as other sensor data that can provide information to bigblueskyhotel.com about nearby devices, Wireless access points and cell towers.

-Unique application numbers

Certain services include a unique number of applications. This number and information about your installation (for example, operating system type and application version number) may be sent to bigblueskyhotel.com when you install or uninstall the service in question, or when this service regularly contacts our servers for purposes such as automatic updates.

-Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.



Use of Cookies
In order to provide better service to its visitors and within the framework of its legal obligations, the Website will collect, process, share with third parties and securely store your browsing information, provided that it is not used outside of the purposes and scope determined by this Privacy/Personal Data Protection Policy and Communication Permission. Information about the cookies we use to collect your browsing information will be given via a "pop-up screen" when you visit the Website. Cookies are text files containing small pieces of information that are loaded by your internet browser and stored on your computer, mobile phone or tablet when you visit the website. Website cookies; log files, empty gif files, and/or store information collected through third-party sources to create a summary of your preferences. To make special promotions, offer promotions and marketing offers by the website, to improve the content of the website or mobile application in accordance with you and/or to determine your preferences; your browsing information on the site and/or your usage history on the site can be tracked. The website may match the information collected from you on the site at different times or in different ways, such as information collected online and offline, and use this information together with information from other sources, such as third parties. Such matching and use will only remain within the scope and purposes determined by this Privacy/Personal Data Protection Policy and Communication Permission.

Types of Cookies
Session cookies and persistent cookies are used in the website mobile application and mobileweb. The session ID cookie expires as soon as you close your browser. Persistent cookie remains on your hard disk for a long time. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the "help" file of your internet browser or by visiting www.allaboutcookies.org or www.youronlinechoices.eu. Even if you reject persistent cookies or session cookies, you can continue to use the website, mobile application and mobileweb, but you may not be able to access or have limited access to all functions of the website, mobile application and mobileweb.

How Are Website Cookies Used?
Website cookies;
a. It uses it to remember the choices you make and to personalize your use of the website/mobile application/mobileweb. This usage:
I. Cookies that save your password and keep your website/mobile application/mobileweb session open all the time, thus saving you the hassle of entering your password more than once each time you visit, and
ii. It contains cookies that remember and recognize you in your later visits to the website/mobile application/mobileweb.
b. Including where you connect to the website, what content you view on the website/mobile application/mobileweb, and how you use the website/mobile application/mobileweb, such as the duration of your visit; uses the website/mobile application/mobileweb to determine how you use it.

c. It uses it for targeted advertising/promotional purposes, in order to present content and advertisements that are more appropriate to your interests and to you. In this way, when you use the website, mobile application or mobileweb, it offers you more suitable content, personalized campaigns and products and does not offer you the content or opportunities that you previously stated that you do not want. The website matches the information obtained through cookies with the personal data we collect from our users/members.

Personal Data Sharing with Official Authorities
Customer information can only be disclosed to official authorities if this information is duly requested by the official authorities and when it is obligatory to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force.

Changes to the Privacy/Personal Data Protection Policy and Communication Permission
NAZHAN OTELCILIK TOURISM EML.SAN.ITH. And TİC. LTD. STI. Sharing information collected from membership forms with third parties, with whom they are in a contractual relationship, who share their sensitivity to data security and comply with the provisions of the relevant legislation, only when needed and to the extent necessary, without the knowledge of the member in question or otherwise. does not share it, does not use it for commercial purposes for any reason other than activity, and does not sell it.

Protection of Credit Card and Payment Information
Payment and credit card information received from you due to the service we have provided are transmitted to a third-party service provider that provides services in line with PCI DSS security standards, and encrypted and stored by us until the service fees are collected. Security standards created under the name of PCI DSS (Payment Card Industry Data Security Standards) are created by a council formed by leading payment card service providers consisting of American Express, Discover, JCB International, Mastercard and Visa Inc. was established to ensure that service providers, financial institutions and organizations implement new security policies and technologies in order to secure their own payment systems, prevent possible breaches and theft of card information. The credit card and other payment information you have shared with bigblueskyhotel.com will be kept by a third party security service provider with Level 1 security certificate in line with the mentioned standards, until the service fees are collected by the Suppliers as stated above, and for a certain period of time after this date in order to ensure transaction security. will continue to be hidden. In case you receive service through SCA Tourism Travel Agency, you acknowledge that you have expressly consented to the storage of credit card and other payment information within the specified scope.
Due to the nature of the internet, information can be circulated on the internet despite adequate security measures and can be taken and used by unauthorized persons. This use and the damage arising from the use NAZHAN OTELCİLİK TURİZM EML.SAN.İTH. And TİC. LTD. STI. It is not the responsibility of other companies that exist under its name.


Your rights in accordance with Article 11 of the Personal Data Protection Law No. 6698;
NAZHAN OTELCILIK TOURISM EML.SAN.ITH. And TİC. LTD. STI. By applying to the company, your personal data;
a) learning whether it has been processed or not,
b) requesting information if processed,
c) learning the purpose of processing and whether it is used in accordance with its purpose,
ç) to know the third parties to whom it is transferred in the country/abroad,
d) request correction if it is incomplete/incorrectly processed (if your personal data is incomplete/incorrectly processed, you can contact info@bigblueskyhotel.com to change this data),
e) To request deletion/destruction within the framework of the conditions stipulated in Article 7 of the Law on the Protection of Personal Data No. 6698,
f) To request notification of the transactions made in accordance with subparagraphs (d) and (e) above, to the third parties to whom it has been transferred,
g) objecting to the emergence of a result against you due to the analysis exclusively by automated systems,
ğ) You have the right to demand the compensation of the damage in case you suffer damage due to unlawful processing.

Applicable Law, Authorized Court and Enforcement Offices
This Privacy/Personal Data Protection Policy and Communication Permission are subject to the laws of the Republic of Turkey. Antalya (Alanya) Courts and Enforcement Offices are authorized to resolve any disputes that may arise from the implementation of the Privacy/Personal Data Protection Policy and Communication Permit.

Communication Permit
Along with this authorized data text, NAZHAN OTELCİLİK TURİZM EML.SAN.İTH. And TİC. LTD. STI. your personal information that you have shared with; In order to provide and present various advantages to you, to send all kinds of communication messages for sales, marketing and similar purposes; for its storage, use and for the same purposes; NAZHAN OTELCILIK TOURISM EML.SAN.ITH. And TİC. LTD. STI. You have given your consent to be shared with This information is only available to third parties with whom we have a contractual relationship, who share our sensitivity about data security, and comply with the provisions of the relevant legislation, in order to provide the services to be provided to you flawlessly, to deliver your possible shipments in a healthy manner, to deliver our notifications via telephone, sms and/or e-mail in a timely manner. It will be shared when needed and to the extent necessary.

Communication Permission Cancellation
NAZHAN OTELCILIK TOURISM EML.SAN.ITH. And TİC. LTD. STI. If you want to leave the e-bulletin list and revoke your consent for commercial electronic communication with you; You can send your request to info@bigblueskyhotel.com by e-mail or call 0242 753 12 17.

Regarding Links (Links) to Third Party Sites
NAZHAN OTELCILIK TOURISM EML.SAN.ITH. And TİC. LTD. STI. Other companies that exist under the name do not guarantee the privacy policies of third-party websites that you will access through the links on the website, therefore, before providing any personally identifiable information, we recommend that you evaluate the privacy approaches of the websites you visit.

Communication
For questions about the confidentiality agreement, you can contact us using the contact information below.

Big Blue Sky Hotel
NAZHAN OTELCILIK TOURISM EML.SAN.ITH. And TİC. LTD. STI.
Cumhuriyet Mah. Ananas Sk. No:2 Alanya/Antalya

Call Center Tel: 0 242 565 13 05

Hotel Tel: 0242 514 12 29
Email address: info@bigblueskyhotel.com



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